Death of an iPhone

Catchy title huh? (thanks Camille).  In the style of Arthur Miller’s play, “Death of a Salesman” this will be sort of a stream of consciousness post.  Hopefully with a much happier ending!

As the sun rises on our heroine…

We find her on the way to work with her iPhone 3 begins to show “no service available, “then switching to an image of a cord and the iTunes icon, requesting to be connected to iTunes in order to be refreshed.  Upon reaching work, she hooks up the phone to her business computer and tries several times, unsuccessfully to update the phone’s fimware.


Later that same day…

After trying unsuccessfully to reset the iPhone to her home computer, our heroine schedules an appointment at the genius bar, and stops by the AT&T store to see what they have to say.  After an hour at Apple, and the techs trying 4 different methods to reset the iPhone, they suggest it has truly died and must be replaced.  Our heroine chooses to upgrade to the iPhone 4, to purchase SnowLeopard, iLife, and iWork upgrades for her home computer, and she heads off into the sunset… a good bit wiser, and a quite a few bucks lighter in the wallet!

Lessons, thoughts & musings…

What does this have to do with a primarily iPad focused blog, and why am I sharing my experience in having to replace my iPhone after it had a fatal firmware crash?  Well, the folks at the Apple store were really great, and taught me a few things worth sharing – as the iPad and the iPhone share the same software platform.

  1. Stay up to date:  I found out that my resistance to upgrading operating systems had actually come to a standstill – my home mac was still running an old version of OSX and was no longer capable of upgrading iTunes.  There comes a point when you simply must upgrade your operating system in order to be able to utilize the newest technologies and to meet their requirements for upgrades.
  2. Know your update: We all do it – we let our computers or iPhones or iPads upgrade themselves when the computer asks – and we rarely if ever read the fine print.  This is perhaps the most critical part of this overly dramatic and long blog post.  In the case of one of the most recent upgrades to the software that runs our iPhones, iPads, and iPods – we’ve been given the ability to multitask. I had no idea what that was or what it meant for my devices…

More about multitasking…

This new function can actually cause our devices to crash.  We now have the ability to open apps and have them stay open, switching back and forth quickly, just like we do on our tabs and screens on the computer.  To see what your i-Device has open in multitasking mode, double click the home button (the circle on top at the bottom).  You’ll be able to scroll across and see all the apps that are being held open in memory.  To close them, press down on the app and touch the minus sign to deactivate the app.

The more apps you have – the more apps you open up each day – the more the multitasking function will impact your device.  If you use your iPad in the classroom with hundreds of apps each day, with each of them open in the multitasking mode, you could concievably slow down or crash your device without even knowing it.  Might be a good time to look in on your multitasking bar, and to consider a protocol for cleaning it out on a regular basis.

Good luck – and to quote a sage from another dramatic story, “live long and iPad!”

This entry was posted in iPad, iPad Apps, Troubleshooting and tagged , , . Bookmark the permalink.

2 Responses to Death of an iPhone

  1. Cory Wilkerson says:

    What a valuable post Mara- thank you for the headsup! I almost never read the fine print and am guilty of the same “haven’t upgraded in forever” syndrome you speak of. In fact I think that is what made my iPad crash when I had the sync problems a few weeks ago.

  2. This was indeed a great title Mara!

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